These release notes are for March, 2026.
🪧 This release contains new features and bug fixes since the last release.
Highlighted updates
Customer feedback forms
Customer Feedback Forms let you collect structured post-delivery feedback from your customers. Once enabled for an organisation, a feedback form is sent to customers after their delivery is complete. You can configure the form to collect a CSAT score, star ratings, thumbs up/down responses, and open-ended reasons.
Responses are collected in NowGo and can be exported to CSV or Excel for reporting. Use feedback data to identify service trends, track driver performance, and surface improvement opportunities across your delivery operations.
For more information, see the Customer feedback forms article.
Other updates
Job priorities — A new Priorities settings page allows organisations to define and manage job priority levels, and assign them when creating or editing jobs.
SSO improvements — SCIM and SSO support has been added for Microsoft Entra. Additionally, you can toggle whether or not users are required to use SSO for logging in.
Quick Assign configuration — Quick Assign now supports maximum allowed drive time and distance settings.
Complete change log
Improvements:
Customer Feedback Forms are now available, allowing organisations to collect structured post-delivery feedback.
SSO enforcement can now be configured for all customers.
Added a Priorities settings page, allowing organisations to define and manage job priority levels and assign them when creating or editing jobs.
Quick Assign now supports additional configuration options.
Improved CSV upload to support mapping stops directly to shifts and drivers.
Added support for authorisation headers in organisation webhook configurations.
Stop search results now show the assigned shift and driver name.
Added a configuration option to ignore whitespace when scanning barcodes.
Fix the delete role button when managing IAM groups for enterprise users
Bug fixes:
Fix invalid subdomain redirect when attempting to sign in with SSO in the app.
Fixed an issue where forcing a password reset did not log the user out.
Fixed an issue where the unassigned jobs panel did not close when changing the date or channel.