Skip to main content
All CollectionsGet help
Get help with the NowGo mobile app
Get help with the NowGo mobile app

Where to get help with the NowGo mobile app. Find out what's happening, how to use your account, and how to get in touch with us.

Updated over a week ago

If you're having trouble with the NowGo mobile app, we're here to help! Here is how to find out what's going on, work out how to use your NowGo account, and get in touch with us.


NowGo service status

You can find out if NowGo services are up and running by checking the NowGo status page. This page is automatically updated if any problems are detected, and is a great first place to check if you're experiencing issues with the NowGo platform.

Click Subscribe to updates and select a notification method to be notified of status updates.

A portion of the NowGo status page, showing an operational status

Learn how to use the NowGo mobile app

If you want to learn how to do things using the NowGo mobile app, or if you're trying to find out more information about a particular setting or workflow, check the mobile app collection on the NowGo Help Centre. It's your hub for information about all things to do with your account, including shifts, picking up and dropping off consignments, and navigation.

A portion of the NowGo Help centre, showing the mobile app collection

Get direct help from Shippit Support

Of course, if you're still having issues, you can come directly to our friendly support team for help. You can contact Support directly by emailing us at [email protected], and we'll get right back to you.

Did this answer your question?