You can use templates to allow drivers to create their own shifts directly from the mobile app. You can create a shift template with options including when a shift starts or ends, how long it should run for, starting and ending locations, and control whether drivers can add jobs and sequence stops within the shift.
⚠️ IMPORTANT: To allow drivers to create shifts from the app, you need to turn on the Allow driver to create shifts option in their driver account. For more information, see the driver accounts article.
You can create a new shift template, or edit existing templates from Settings → Templates → Shift template.
Create a new shift template
You can create and edit shift templates from your account settings.
Creating shift templates
In your NowGo account, navigate to Settings → Templates → Shift templates, and click Add new.
In the shift template settings pane, complete these details:
In the Name field, type a name for your shift template.
Optional: In the External reference field, type an external reference. For more information about external references, see the NowGo Developer documentation.
In the Start and end section, complete these details:
In the Shift starts field, select whether to start a shift at the time the driver starts the shift in the app, or type a fixed time for the shift to start.
In the Shift ends field, select whether to end the shift a fixed time after it has started, or type a fixed time for the shift to end.
Optional: In the Start location field, type an address for the shift to start from.
Optional: In the End location field, type an address for the shift to end at.
Optional: In the Settings section, complete these optional details:
Turn on the Allow driver to add jobs option to allow driver to add jobs to their shift from the app.
Turn on the Allow driver to auto-sequence option to allow driver to run automatic sequencing of their jobs from the app.
Turn on the Allow driver to edit stops option to allow driver to change the stops from the app.
Turn on the Allow matching jobs to be automatically assigned to these shifts option to include shifts created using this template to be included in smart assigning jobs. For more information about smart assign, see the smart assign article.
Turn on the Carry over unfinished stops and on-board articles from previous shifts option to ensure that any articles that were still on board at the end of the last shift are automatically onboarded when a shift created from this template is started.
In the Maximum hours field, type the maximum number of hours that a driver can work using this shift template.
In the Driver out of bed cost, type the minimum number of minutes that must be saved before adding another driver to a calculated solution.
In the Shift travel duration multiplier type a number to use as a multiplier for travel duration for shifts created using this template.
Click Save new to create your new template.