The NowGo app is a mobile toolbox for managing your delivery jobs. This article covers the different areas of the app, and helps you get to what you need, fast.
💡NOTE: NowGo is a highly configurable platform. Your version of the app might look different, or have slightly different functionality to that shown here. If you have any questions or concerns about using the app, get in touch.
Stops
When you open the app, if you have an active shift with jobs assigned, you are taken to the stops view. If you don't have an active shift, you can start a new shift by tapping Start shift. You can navigate to this screen by tapping Stops in the bottom navigation bar.
The stops view shows you your upcoming stops, and the order in which they need to be completed. From here, you can:
Tap the blue Navigate icon to navigate to the stop. For more information about navigating to your stop, see the Completing a stop section in this article.
Tap the orange Call icon to call the recipient. This only works if the recipient has provided a telephone number
Tap the green Pickup icon to complete the pickup, or tap the green Deliver icon to complete the delivery. For more information about picking up and delivering, see the Completing a stop section in this article.
Map
Tap Map in the bottom navigation bar to show a summary of your upcoming stops for the day overlaid on a map.
You can move the map by swiping, or use pinch to zoom in and out. Tap the location icon (marked as 1 in the screenshot) to reset the map to your current location. Tap the zoom icon (marked as 2 in the screenshot) to zoom the map out to show all your jobs, and your current location.
Tap on any of the pins to return to the Stops view, and see the details of the pickup or delivery.
Messages
Tap Messages in the bottom navigation bar to show messages between you and dispatch.
When you receive a new message, a red indicator shows on the Messages icon in the bottom navigation bar, displaying how many unread messages you have. Tap the Messages icon to see new and recent messages from dispatch. Tap each message to open the thread and reply.
More features
To access all other NowGo features, tap the More icon in the bottom navigation bar.
Stop history: shows a list of all completed stops for your current shift.
Settings: change app settings including app permissions, password, and other preferences.
Attachments: view any attachments or documents uploaded by the dispatcher for your current shift.
Diagnostics: shows information regarding the device, operating system, app version, and user ID (UUID).
Logout: logs you out of the app.
What’s new: shows a summary of recent product releases.
Amenities: Opens the National Public Toilet Map.
Sequencing FAQ: Information about how the NowGo sequencing function works.